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Vehicle Shipping

How to Avoid a Vehicle Transport Scam

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One of the most challenging aspects of a long distance move is what you should do with your vehicle. If you are moving across out of state or halfway across the country, you are unlikely to want to take the time to drive your vehicle to your new home. This means that you will need to consider some form of car transport. Unfortunately, not everyone in the industry is honest and trustworthy, so you may be worried about getting caught up in a vehicle transport scam. Here, the Lead Quote Movers team gives some advice so you can avoid making any costly mistakes.

Research the Vehicle Transport Company:

Before going any further with any vehicle transport company, you need to know something about them. You will need some basic information such as the full company name, address and telephone number. This will allow you to check into their licenses and if they are still active. Reputable companies are usually very forthcoming about displaying their license details and will happily tell potential customers about their insurance coverage. However, it is a good idea to conduct a little third party research and check for reviews and recommendations. Be aware that scam companies are usually very knowledgeable about the internet, so they can generate fabricated reviews, so ensure that any information is verified.

Check the Contract:

Before signing your name to any document, you need to check the fine print of the contract. Whether you are signing a physical contract or are required to add a digital signature, you can still check the details of the contract to verify there are no dodgy clauses. Most vehicle transport contracts can be a little intimidating as they may be filled with legal jargon. However, don’t let this deter you from reading through the contract properly. Shipping a car can be a costly matter, so you want to have complete confidence that your vehicle is in good hands.

Speak to a Company Rep:

While an email conversation is all well and good, it cannot replace talking to an actual person. By speaking to a company rep, you can determine that the contact telephone numbers are valid and that someone is available to speak to potential customers. You can actually learn a great deal from a basic phone call, and you can rely on your instincts to determine if you feel confident about their car transport services. If the person sounds evasive or cannot answer your questions, it is a warning sign that things are not quite right.
A call can also provide an insight into the level of customer service offered. Even if the company isn’t involved in any scams, if the rep doesn’t have the time to reassure you about any concerns you have, then their customer service is obviously lacking.

Vehicle transport can be a daunting prospect, but Lead Quote Movers is ready to help. We can assess the needs of your move including any special requirements such as shipping a car. We can then connect you with the best companies for the task from our panel of experienced professionals.

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